Increasing customer retention rates by 5% increases profits by 25% to 95%

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Ecommerce growth formula

Here are our options for working together…

Product Communication

SMS Marketing Services

I implement highly personalised email campaigns for complete customer journey.

Marketing Automation Services

I implement complete marketing automation across all mode of communication including emails, SMS, push notification and pop ups.

Email Marketing Services

I implement highly personalised email campaigns for complete customer journey.

Email Campaign Management Services

I implement highly personalised email campaigns for complete customer journey.

Ecommerce Email Marketing Audit

I implement highly personalised email campaigns for complete customer journey.

Customer Retention Consultant

I execute the complete conversion rate optimisation services to get results for the brand. A/B testing, and personalisation tests to achieve great experience.

Loyalty Program Management

I execute the complete conversion rate optimisation services to get results for the brand. A/B testing, and personalisation tests to achieve great experience.

Ecommerce Consultant

I implement complete marketing plan for the brand starting from brand pitch to communication to customer journey.

UX Consultant

Achieving the right usability experience for the customer on the desired journey. I perform UX audits and recommendation for the client.

Ecommerce Personalisation Service

I execute the complete conversion rate optimisation services to get results for the brand. A/B testing, and personalisation tests to achieve great experience.

CRO Services

I execute the complete conversion rate optimisation services to get results for the brand. A/B testing, and personalisation tests to achieve great experience.

Ecommerce 8 Step Customer Journey Orchestration To Optimize Customer Life Time Value

To get superior results, you need exceptional strategy and execution. That's where we thrive. Retaining your customers is a long journey, and you need to work step by step. We have formulated an Ecommerce 8 Step Customer Journey Orchestration To Optimise Customer Life Time Value.

Discover

Audit the past performance of the brand's marketing strategies and competitive market research. Analyze the customer journey mapping.

Define

Based on analysis of audit, build a brand customer retention action plan. Define Key Performance Indicators to drive results and growth in the long run.

Data Capture

Capture Data using forms, pop ups, etc. to build customer data lists. Importing purchase data from ecommerce platforms like Shopify, BigCommerce. Cleaning of the data for further segmentation.

Segments

Segmenting data based on customer's behavior on the website and their purchase history. Segmentation is done using the RFM framework for the best results and outcomes.

Experience Communication

Connect to your audience at a global level using automated communication sources. Such as email automation. SMS automation, push notifications.

Experience Enhancement

Focusing on repeat purchase rate is essential for retaining your customers. Supercharge your ecommerce business by introducing loyalty points and referral programs.

Personalisation

Personalization is one of the most powerful customer retention marketing strategies. Connecting to your audience one on one shows respect and care for the customers.