E-Commerce Customer Retention Services

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Next Level Growth

Working on customer retention can take your business growth to the next level. Envision your success and see the bigger picture to keep customers for life.

High Profits Margins

Commit to continuous learning from your customer journey. Personalize your approach to earn more per customer by working on customer retention.

Future Proof Your Business

In the long run, customer accquisition costs can take up all your savings and profits. Customer Retention will future-proof your business's success.

Turn customers into lifelong fans

Customer retention helps in nurturing your customers at every step of their journey. And make them your lifelong fans.

How we work on retention?

8 Step E-Commerce Customer Journey Orchestration

Discover

Brand Copy, Website Research, Analytics

Define

Define Key KPIs, Analysis, Build Strategy

Data Capture

Purchase Data, Customer Data, Product Data

Segments

RFM Model, Cohorts, Triggers

Experience Communication

Email, SMS, Push

Experience Enhancement

Loyalty, Referral, Bundling

Personalisation

Web Messages, Banners, Headings

Experience Optimisation

Analysis, AB Testing, Experimentation

Why Our Clients Enjoy Working With Us?

How We Work?

Our Services

For your very specific industry,
we have highly-tailored IT solutions.

UX Consultant

Achieving the right usability experience for the customer on the desired journey. I perform UX audits and recommendation for the client.

SMS Marketing Services

I implement highly personalised email campaigns for complete customer journey.

Customer Retention Consultant

I execute the complete conversion rate optimisation services to get results for the brand. A/B testing, and personalisation tests to achieve great experience.

Marketing Automation Services

I implement complete marketing automation across all mode of communication including emails, SMS, push notification and pop-ups.

Loyalty Program Management

I execute the complete conversion rate optimisation services to get results for the brand. A/B testing, and personalisation tests to achieve great experience.