Identify which products, customers, and behaviors will most likely repeat.
Discover what customers love (to amplify it) and uncover what’s stopping them from repurchasing.
Plan a clear journey, messaging, offers, and channels for each customer segment.
Prepare each customer segment for their next order with product education and brand trust building.
Nudge your buyers with restock alerts and cross-sell around hero SKUs to shorten the gap between orders.
Convert buyers into paid subscribers through perk-stacked onboarding and loyalty rewards.
Orchestrate loyal behavior through VIP tier perks, surprise gifts, and status cues.
Empathetic check-ins, tailored offers, and founder notes to reactivate lapsed segments.
Reinforce repeat purchase behavior via SMS, WhatsApp, push, onsite, and direct mail.