We increase customer lifetime value by our 8 step plan to orchestrate the customer journey, which has helped 20+ brands grow.
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and tactics.
A good ecommerce business is not defined by its ability to acquire customers but to retain them. That’s why we know how to find out what’s wrong with your ecommerce business and solve them to make your business grow more than ever.
Most ecommerce brands have only 20-40% repeat purchase rate. 5% increase in repeat purchase leads to 90% increase in profits.
Most brands do very little to move their average order value up. Most overlooked aspect of ecommerce.
80-90% Visitors don’t even add products to their cart. Nurture customer across the complete journey.
Most ecommerce store have 60-80% one time buyers. You can’t make profit on one time buyers.
We expertise in increasing average order value, purchase frequency, conversion rate, and more. The ultimate goal is to make your customers keep doing business with you.
Personalised communication across customer journey to manage the emotional state of customer.
Product enhancement leads to keeping your customers for life. Building a VIP audience for a lifetime maximizes your ecommerce business growth rate.
Product optimisation covers the analytics, A/B testing, and optimising your complete experience.
We help ecommerce companies get next level growth by retaining their customers, increasing customer lifetime value and decreasing acquisition costs through email marketing, marketing automation, conversion rate optimisation and enhancing customer experience.
The prospects for a company operating in this new market are varied and exciting. The potential
The prospects for a company operating in this new market are varied and exciting. The potential
The prospects for a company operating in this new market are varied and exciting. The potential
Working on customer retention can take your business growth to the next level. Envision your success and see the bigger picture to keep customers for life.
Commit to continuous learning from your customer journey. Personalize your approach to earn more per customer by working on customer retention.
In the long run, customer acquisition costs can take up all your savings and profits. Customer Retention will future proof your business’s success.
Customer retention helps in nurturing your customers at every step of their journey. And make them your lifelong fans.
With 6 billion unique email addresses on the planet, email still has the highest reach of any other mode of communication.
People change their physical address more often than their email address.
Email can generate an ROI of 1:38 if done right.
Email marketing audit is all about doing it right and finding actionable.
We will be covering 40+ parameters to check in any email account.
Let’s get started.
A clean list is a happy list. Regular email cleaning the right way helps with – costing, revenue and domain reputation and more.
Run cleaning on autopilot with simple segmentation and automation.
Three simple segmentations will keep your list clean and fresh.
Let’s welcome your customers to your platform with welcome email series.
Your welcome email will get the highest CTR and open rate for your brand possible with email. I promise.
One of the most profitable marketing automation series responsible for close to 30% of total revenue for the stores from email marketing.
In good old days, before online shopping, the neighbourhood shop would remember you by your name, know your family, ask about your kids, knows your last purchase, introduce new arrivals and gives you sound advice to purchase next under your budget and well suiting yours needs.
That’s personalisation. We all love personalisation.
As a consumer, it makes us feel more human.
Every sale involves trust. Be it online or offline.
Question – How you establish trust with your visitor?
Answer – Social Proof
RFM (Recency, Frequency and Monetary) framework of segmentation based on customer behaviour is one of the best approaches to take for segmentation to keep your sanity and get results.
Let’s find out the best segmentation strategy for ecommerce brands.
Every single day you are losing your customers to bad retention strategy. Contact to fix your customer retention plan.
Subscribe to get 100% effective retention strategies and tactics.
