Identify which products, customers, and behaviors will most likely repeat.
Discover what customers love (to amplify it) and uncover what’s stopping them from repurchasing.
Plan a clear journey, messaging, offers, and channels for each customer segment.
Prepare each customer segment for their next order with product education and brand trust building.
Nudge your buyers with restock alerts and cross-sell around hero SKUs to shorten the gap between orders.
Convert buyers into paid subscribers through perk-stacked onboarding and loyalty rewards.
Orchestrate loyal behavior through VIP tier perks, surprise gifts, and status cues.
Empathetic check-ins, tailored offers, and founder notes to reactivate lapsed segments.
Reinforce repeat purchase behavior via SMS, WhatsApp, push, onsite, and direct mail.
CEO, Le Peach
Founder, Bullet Proof Zone
CEO, Music Majlis

CEO, Perfect Locks
Love the work by RetainUp, very in-depth and strategic. Extensive repeat purchase journeys have transformed my store.

CEO, BloomsyBox
Unlike other email marketing agencies we have worked with, they have a deep understanding of customer retention.

CEO, The Man Company
Their thoughtful approach toward customer retention is truly commendable. They delivered incredible repeat purchase journeys.
The framework is designed to help you reach a 40%+ 90-day repeat purchase rate in 3 months. It’s a one-time activity.
With Repeat Purchase Maximizer™, we will deliver 30+ journeys, including 70+ emails, 40+ SMS, 20+ Direct Mail/Push/WhatsApp, based on your unique customer journey, along with multiple reports and analyses along the way.
Brands switch to us after spending months with other agencies or freelancers. Most agencies don’t have the expertise or proven framework to improve your retention.
We own repeat revenue across loyalty, subscriptions, and CX touch-points. Our Repeat Purchase Maximizer™ is built after working with 80+ brands to increase repeat purchase rates to 40%+.
The process will be completely “done for you” by our team. You only need to give your feedback or approval on the creative and strategy.
We connect over ClickUp (Project Management Access), Slack (Fast Communication), and Google Drive (For Project Assets).