You get insights into repeat behavior patterns like SKUs, timing, and journey stages to shape journeys that actually move the needle.
Your audience is divided into actionable groups of first-timers, almost-repeaters, and churned, so you can personalize without overcomplicating.
You get a clear journey from first purchase to loyalist, plotting messaging, offers, and channels across every key touchpoint.
This acts immediately after purchase to get the second order with product education, social proof, and immediate gratitude emails.
Your buyers are nudged with replenishment alerts and cross-sell to shorten the gap between orders.
Your frequent buyers are converted into subscribe-and-save members through perk-stacked onboarding, churn save flows, and loyalty rewards.
Your paid subscribers become brand advocates through VIP tier perks, surprise gifts, and status cues. This increases order frequency and AOV.
Empathetic check-ins, tailored offers, and founder notes ignite purchase momentum to winback your lapsed segments.
Your omnichannel touchpoints are used to reinforce repeat purchase behavior via email, SMS, WhatsApp, push, onsite, and direct mail.
CEO, Le Peach
Founder, Bullet Proof Zone
CEO, Music Majlis
CEO, Perfect Locks
Love the work by RetainUp, very professional & systematic. Very in-depth strategy & high-quality on-brand email campaigns.
CEO, BloomsyBox
Compared to other email marketing agencies we have worked in past, they have strong analysis and testing mindset.
CEO, The Man Company
Their thoughtful approach toward customer retention is truly commendable. They delivered incredible email campaigns and automations
Typically we take 4-6 weeks to get 6 core automations live on the website. For speedy execution, we require approval or feedback within 2 working days upon receipt of copy and design assets.
Absolutely. Every business is different, and plans are customizable based on the requirement of the brand. Reach out to us at rahi@retainup.co to get a custom quote for your need.
Once signed, we start with the monthly project plan as per the deliverables. In the meantime, we share one onboarding sheet, which requires all brand assets, guidelines, and access to be shared before we start working. Once we get access, we prepare the strategy documents (calendar or automation blueprint) for approval. On the onboarding call, we go over the strategy to start the execution.
All our plans include copy, design, and ESP tool setup. On each email a dedicated team of copywriter, designer, certified tool expert, and email strategist works for you. Completely end-to-end email marketing service.
On every project, we connect over ClickUp (Project Management Access), Slack (Fast Communication), and Google Drive (For Project Assets). A dedicated project manager works with you for any communication or feedback. We are responsive over email and slack.
We get approval for all creatives that go live. We use comments and annotations in ClickUp or Drive to get feedback. We encourage detailed feedback during the initial stage to align. We allow 2 iterations per creative, so we would require stacking up the feedback before it goes to revision.
