“RetainUp has consistently delivered 30% of our store revenue from the automations. Working with them has been one of the best investments we’ve made in our business, and I can’t recommend them enough.”
– Matt Damon, CEO, Le Peach
In first phase, we focus on converting visitors to place their first order, so we can lower the cost of acquisition and increase conversion rates. This phase includes around 4+ Automations & 15+ emails and takes 1-2 weeks.
Plan automations for your brand’s unique customer journey. Also finalize brand story, USPs, offers and recommendations.
Capture visitors using a welcome pop-up and introduce them to the brand values, collections, and benefits.
Recover the drop-offs happening on product page, cart and checkout page.
In second phase, we focus on getting repeat purchases, so we increase the customer’s lifetime value and profitability. This phase includes around 7+ Automations & 15+ emails and takes 1-2 weeks.
Reduce buyer’s remorse by setting up delivery updates and educate customer with informative emails about their purchase.
Encourage reorders with timely replenishment, cross sell, up sell journeys around their recent purchase.
Identify churn signals and bring inactive customers back with winback and reactivation automations.
In third phase, we focus on nurturing loyalty and engaging with customers over multiple channels, so we can maximize reach. This phase includes around 6+ Automations, 5+ Emails, 20+ SMS/WhatsApp, and takes 1-2 weeks.
Reward repeat buyers with custom offers and communications including promoting any existing loyalty program, subscription programs etc.
Maximize communication reach via SMS, WhatsApp, and onsite for automations done during step 2 to step 7.
Produce a performance report to analyze live automations and fine tune them based on the analysis
The mushroom supplements brand was struggling with customer lifecycle journeys. We did 10+ automations to generate 54.28% store revenue from Klaviyo. The automations had an average click rate of 4.20% and increased the AOV by 21.72%.
The luxury apparel brand wanted to set up communication for its UAE customer base. We set up 6+ segmented journeys for the three loyalty tiers. This generated AED 86.1K in revenue in 30 days, with 51.8% open rates and 6.32% click rates.
The oral care subscription brand was struggling with low customer retention. We created 10+ segmented automations across multiple touch points. This generated $246K in revenue with 58% customer retention.
Founder, Bullet Proof Zone
CEO, Music Majlis
CEO, Le Peach

CEO, Perfect Locks
Love the work by RetainUp, very in-depth and strategic. Extensive repeat purchase journeys have transformed my store.

CEO, BloomsyBox
Unlike other email marketing agencies we have worked with, they have a deep understanding of customer retention.

CEO, The Man Company
Their thoughtful approach toward customer retention is truly commendable. They delivered incredible repeat purchase journeys.
The framework is designed to help you reach a 15-25%+ store revenue from email in 30 days. It’s a one-time activity.
With Email Revenue Maximizer™, we will deliver 17+ journeys, including 50+ emails based on your unique customer journey, along with multiple reports and analyses along the way.
Brands switch to us after spending months with other agencies or freelancers. Most agencies don’t have the expertise or proven framework to improve your retention.
We own repeat revenue across loyalty, subscriptions, and CX touch-points. Our Repeat Purchase Maximizer™ is built after working with 80+ brands to increase repeat purchase rates to 40%+.
The process will be completely “done for you” by our team. You only need to give your feedback or approval on the creative and strategy.
We connect over ClickUp (Project Management Access), Slack (Fast Communication), and Google Drive (For Project Assets).
The process will be completely “done for you” by our team. You only need to give your feedback or approval on the creative and strategy.
We connect over ClickUp (Project Management Access), Slack (Fast Communication), and Google Drive (For Project Assets).
The process will be completely “done for you” by our team. You only need to give your feedback or approval on the creative and strategy.
We connect over ClickUp (Project Management Access), Slack (Fast Communication), and Google Drive (For Project Assets).
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