$193K Generated From Flower Subscriptions | Lapsed Reactivation Case Study

Flower subscription brand BloomsyBox made $279K from email in 60 days, with automation revenue rising from $157K to $193K.

Rahi Jain, Subscription LTV Specialist

$193K Generated From Flower Subscriptions, Lapsed Reactivation Case Study
Review from Juan Palacio, CEO of BloomsyBox, on RetainUp's email work

The Brand

BloomsyBox is your one-stop shop for the best flower subscriptions and more! They are one of the US’s largest vertically integrated flower delivery platforms. It targets individuals who like to regularly give or receive fresh blooms with the convenience of home delivery.

The Challenge

BloomsyBox CEO, Juan Palacio, discovered us in October 2021, struggling with its low number of active subscriptions. They were looking to set up automations to promote their subscription programs for fresh blooms.

The brand also wanted advanced segmentation for their list of subscribers before they started sending out campaigns regularly.

Their email marketing also required professional management, which was consuming hours of the founder’s time.

The Solution

For BloomsyBox, we came up with a 3-step solution that cleaned their master list, set up automations, and created regular campaigns for the brand.

Automations

With Bloomsy Box, our goal was to convert one-time buyers into repeat customers through the subscription program. We set up email automations with Recharge and Klaviyo integrations, to nudge more viewers to get the flower subscription.

The brand had a lot of lapsed subscribers, which we were able to reactivate using a winback offer on subscriptions.

Campaigns

We created the Mother’s Day campaign for the brand, for which we sent out emails like early promotions, special offers, and a post-Mother’s Day campaign.

Regular campaigns created excitement around flower subscriptions and gifting, highlighting the brand’s advantages and social proof.

RFM Analysis

We performed the RFM Analysis for the brand, where we segmented the customers into groups based on their buying behavior, and strategized automations for each group.

The Results

BloomsyBox email results: $279,056 in 60 days, automation revenue up from $157,527 to $193,518

Email generated $279,056 in 60 days. Automation revenue rose from $157,527 to $193,518. The Mother’s Day campaigns ran across 2 weeks inside that window.

The subscribers were segmented into champions, loyal customers, potential loyalists, promising, new users, buyers at risk, can’t be lost, and hibernating, which led to 17% lower emails and 28% more campaign revenue.

The subscriber list grew by 3.8k each month, with a conversion rate of 10.3%. This increased the total email marketing revenue by 36%.

$301K From Klaviyo In 1 Month

BloomsyBox Klaviyo revenue summary showing $301K from Klaviyo in 1 month
BloomsyBox Klaviyo signup form report with submit rates

Brand’s Feedback

Review from Juan Palacio, CEO of BloomsyBox, on RetainUp's email work
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About the author

Rahi Jain is a subscription LTV specialist who helps DTC brands maximize their LTV from subscriptions.

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