RetainUPBook a call
Subscription brands ($1–10M)

Find the hidden leaks in your subscription. Free subscription audit.

Submit your brand. Your subscription program gets scored across 8 dimensions, and the full audit lands in your inbox within 24 hours. Manually scored from public data only. For Shopify brands on Recharge, Loop, Skio or Stay AI.

The same audit run on Bioderma, Boka, SunMed and 80+ subscription brands.

Scorecard report mockup
Scores programs on
  • Recharge
  • Loop
  • Skio
  • Stay AI

Does this sound like you?

Problem 01

You watch half of your subscribers churn by Order 3. Only 15% see Order 6. You see it coming every cohort. You can't stop it.

Problem 02

Your email agency shows you Klaviyo dashboards, instead of subscription cohorts. You asked for retention. They show you opens.

Problem 03

Your subscription tool still runs the defaults you set on day one. You meant to fix it. It's been months.

Problem 04

You stacked the discounts to keep them. They cancelled anyway. You're not a discount brand. You've become one.

Problem 05

You stare at twenty subscription metrics. Not one of them tells you what to fix.

Problem 06

Your PDP offer doesn’t match your emails. Subscriptions sit across three teams, and nobody owns them.

Here's what you'll discover in your Scorecard

  • Your score across 8 dimensions of subscription LTV.
  • 48 checkpoints scored from public data only.
  • 100-point scoring system. 5 tiers from Critical to Best in Class.
  • Your top 3 retention leaks identified.
  • Plus the surprising findings unique to your brand.
Get my free audit

24 hours. Manually scored.

How brands found RetainUP

Word for word, from recorded client calls.

“Honestly, I asked ChatGPT, given all my things, who was the best to work with, and you were number one.”
PJ JonasFounder, Goat Milk Stuff
“You were the first one that we reached out to after sending your article. So I read a lot of your blogs.”
Sam PriceCEO and Founder, Alyve Wellness

Worked for 80+ subscription brands

Subscription brands RetainUP has worked with: SunMed, Awesome Aminos, Azuna, Naali, FreshCap, TANIT, Goat Milk Stuff, Boka, ZitSticka, Bioderma, K9Clean, If It Barks, BloomsyBox, Alyve Wellness, SoulBrew and more, grouped by health and wellness, beauty and personal care, and pet and food

Bioderma|Boka|SunMed|FreshCap|BloomsyBox|The Man Company

80+ subscription brands have used the Subscription LTV Maximizer™, a 30-day system that rebuilds the full subscription lifecycle across email, SMS, and your subscription platform.

  • SunMed: 61% → 73% month 3 retention.
  • Boka (Recharge): 41% → 63% month 3 retention.
  • FreshCap: 79% returning customer rate.

Every engagement starts with the Subscription LTV Scorecard™. 8 dimensions. 48 checkpoints. Scored from public data only. Paying clients then get the Subscription LTV Roadmap™, built from their real numbers.

Now that scorecard is yours. Free. Submit your brand below.

SunMed lifecycle emails
Case study · CBD supplements · Skio · $10–50M brand
61% → 73%
month 3 retention

SunMed is a fast-scaling CBD subscription brand with 300+ stores. The subscription program needed retention to compound as the subscriber base grew past 2,000.

RetainUP rebuilt the subscriber journey as a connected habit-formation system.

SunMed monthly cohort table showing month 3 retention before and after working with RetainUPTriple Whale cohort
73%month 3 retention
37.2%cancel save rate
25%subscriber growth

Free audit questions

What does the free audit check?

Your subscription program across 8 dimensions and 48 checkpoints, scored from public data only: onboarding emails, product pages, subscription pages, payment recovery and surprise and delight moments.

Do you audit Recharge, Skio, Loop and Stay AI stores?

Yes. The free audit works the same on all four. It checks what a shopper sees on your store: the subscribe option and offer on your product page, your subscription page, the welcome and reminder emails, how cancelling works, and payment recovery. The same 48 checkpoints apply on every app, so you can compare your score with the big brands in the Scorecard Library.

How long does it take?

The full audit lands in your inbox within 24 hours. Every Scorecard is scored by hand.

Who is it for?

$1M to $10M DTC brands on Shopify with a live subscription product on Recharge, Loop, Skio or Stay AI.

What happens after I get it?

You get your score out of 100, your top 3 leaks and fixes ranked by impact. If you want to go through it together, book a call and Rahi walks you through it live.

If you want the full picture from your own numbers, the Subscription LTV Roadmap™ goes deeper.

Scorecard or Roadmap?

The Scorecard reads what anyone can see: your site, your offer, your product pages. Free, in 24 hours. The Roadmap uses your real numbers from your subscription app, Klaviyo and Shopify: cohorts, cancels, saves and failed payments. $1,000, with a 90-day plan in order.

Scorecard report mockup
Free subscription audit

Get your free Subscription LTV Scorecard™

The same scoring every client project starts with. Free.

  • A personalized 20-page report
  • 8 dimensions, 48 checkpoints
  • Benchmarked against Grüns, IM8 and Mars Men
  • Delivered in 24 hours

Just your email and store URL.