Subscription Retention Blog

Articles, case studies and video breakdowns from Rahi Jain and the RetainUP team, on subscription retention, lifecycle and ecommerce operations.

Subscription breakdowns on YouTube

Every week I pull apart how a big subscription brand runs its program, and what a $1-10M brand can copy.

Grüns subscription breakdown

Inside a $1.2B program, and what a smaller brand can copy.

IM8 subscription breakdown

Beckham's $188M brand, scored 64 out of 80.

Mars Men subscription breakdown

A $100M program scored 62 out of 100.

Subscription offer structure

The five-step framework behind every offer we build.

Cancel flow

How to build one that saves one subscriber in three.

Cohort analysis

The reports that show why subscribers stop reordering.

ARTICLES

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CAC Payback Period Doesn’t Work For DTC Brands

Why Brands Hate Discount? Discounting Still Works

Power Of One

Embrace Power Of One To Improve Profitability & Cash Flows

How Discounting Impacts Your Profits?

How Discounting Impacts Your Profits?

Why brands don’t work on retention

Retention Focus Vs Acquisition Focus

Retention Focus or Acquisition Focus? What’s your growth strategy

Building Community For Customer Loyalty

4 Questions To Know Everything About Your Customer

Implicit Loyalty vs Explicit Loyalty

Total Addressable Market (TAM) For DTC Growth

Total Addressable Market (TAM) For DTC Growth

DTC Ecommerce First Order Profitability

DTC Ecommerce First Order Profitability