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Consumption Mismatch: The Mistake in Every Subscription Audit

Written by Rahi Jain, Subscription LTV Specialist
30+ subscription programs and 80+ DTC brands. In ecommerce since 2009.

Key takeaways

  • Across audits of 100+ subscription brands, one mistake shows up every time: billing frequency that does not match the consumption rate.
  • Units per container divided by daily dose gives the days to finish, and that number is the minimum billing frequency.

I’ve audited over 100 subscription brands.

One mistake shows up every time.

Not in the email flow. Not in the cancel sequence.
On the product page. Before the subscriber commits.

The billing frequency doesn’t match the consumption rate.

You’re charging before the container is empty.
Or not giving them enough supply.

Units per container divided by daily dose equals days to finish.

That number is your minimum billing frequency.

In this week’s video, I run a live 6-point audit on AG1, IM8, Obvi, Native, and Dr. Squatch.

If you want to run the same audit on your brand, score it here: Subscription LTV Scorecard™.

About the author

Rahi Jain is a subscription LTV specialist who helps DTC brands maximize their LTV from subscriptions.

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